"We had a power massive surge on Friday night that crashed our system. We found DS1 on Google and could not believe they answered the phone on a Saturday morning. They dispatched a tech who showed up within an hour and to our shocking surprise even had the parts we needed. The phones were fixed in less than an hour. Customer service in South Florida is horrible and we have unfortunately grown accustom to this sad realization. DS1 responded fast and were extremely professional."
Melissa - All State
"After spending several weeks being patient with a technician we hired to reprogram our systems we decided to consult with DS1. After only one hour they corrected what our previous technician could not figure out. We were hesitant to pay their $115 per hour fee however the down time and lost business cost us an obscene amount of money. The team at DS1 are specialists in their field."
Fort Lauderdale Flooring
"We called three companies to fix our old Nortel phone system. Every guy who showed up tried to sell us a new system but we did not have it in the budget for this year. When the DS1 guy came in he told us the main board was damaged and replaced it for us. He took three hours to fix the system and the fee was less than $1000. The other companies were quoting us between $5900 - $8000 for a new system. DS1 has integrity, is ethical and told us the truth."
Closets by Design
"We purchased 2 Norstar Phone Systems from DS1 Communications, 1 for the office in
the port of Ft. Lauderdale and the other was for our call center here in Davie,
FL. We are very pleased with how the DS1 technicians respond to our needs so quickly.
Many times we have requested changes and they dial into our system and remotely
take care of everything!!"
Alice F.- Princess Cruises
company has relied on DS1 Communications for its expertise for over 4 years
now. We started with only a handful of people and experienced very rapid growth
in our second year. Our employee count is now over 100 strong and DS1 has helped
us relieve the growing pains. We acquired over 15,000 feet of office space and
DS1 handled everything: telephone, computer and video cabling (fiber optic backbone
design), telephone system redesign and implementation and relocated us over the
weekend. We didn't miss one phone call! That is truly amazing!!"
Global Tower Partners, Inc.
me start by saying how happy I am to have you as a vendor for our company. We
have now purchased 3 Norstar Phone Systems and 1 Call Center Solution from DS1
Communications. I have had many bad experiences in the past with some of your
competitors who either didn't listen to my needs or just didn't call me back.
Service is everything to us and your company really backs up your tagline: "Dedicated
to Service"... Thanks again, David and Anthony!!"
Colleen R.- Southern
didn't know what I was going to do when our last phone vendor moved out of state.
Luckily, I was referred to DS1 by a friend who had purchased a phone system from
them. It is nice to hear a friendly voice that solves my problems fast. I was most
impressed by their "remote access" to our Norstar Phone System. Now
changes to our system happen in a matter of minutes, not days! But when we need
them to come in, they always show up when they say they will. Thanks DS1..."
"Saturday morning at 9:15am we realized our outgoing fax line was down. We took a chance and called DS1. To our surprise they
T. - Pool People
"We purchased a 3Com VOIP phone system last year. It was absolutely horrible. Static, dropped calls, … The worst! The Avaya phones at the hospital where we routinely see patients is flimsy and aren’t easy to use. DS1 came highly recommended by The Boca Chamber of Commerce, who told us even though they have an equipment service contract with Bell South, DS1 is fast and professional so they don’t mind paying a different company for service calls. We bought a brand new state of the art Nortel system from DS1 which they installed on Sunday. It’s the best and we love it. Not to mention the service they provide is far superior to the last company we used. Please call us and our entire staff can tell you personally how incredible these guys truly are."
Joan R. - Cohen Laser Vision Centers
Call DS1 Communications …. A Proven Name with an
Unmatched Track Record for Customer Service Guaranteed!!
Servicing Broward, Dade & Palm Beach Counties